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Return Policy

Return Policy

30-Day Return Policy

At 24/7 Warehouse Deals, we aim to ensure that you are completely satisfied with your purchase. If, for any reason, you are not satisfied with your order, you may return it for a full refund or exchange within 30 days of the date of receipt.

 

Defective or Damaged Products

We stand behind the quality and condition of our products. However, if you receive a defective or damaged item, we are committed to making it right. In such cases, we will provide a prepaid shipping label for you to return the item at no cost to you. Upon receipt and inspection of the product, we will either replace the item or issue a full refund, depending on your preference and item availability.

Returns Without Reason

We understand that sometimes, a product might not meet your expectations even if it's in perfect condition. If you choose to return an item for reasons other than defects or damage, we ask that you cover the return shipping costs. This policy helps us maintain our commitment to quality and service, while also respecting the choices of our customers.

Refund Process:

How to Initiate a Return

To start a return process, please contact our customer service team with your order details and the reason for the return. We will provide you with all the necessary instructions and, if applicable, a prepaid shipping label. Please note that the original shipping charges are non-refundable unless the return is due to receiving a defective or damaged product.

Upon receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 2 business days from the receipt of your item to process your return or exchange. Refunds may take 3-5 business days for the refund to reflect your original form of payment, depending on your credit card company. We will notify you by email when your return has been processed.

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